About us

Journey Solutions is a not-for-profit partnership of Britain's leading bus and train operators, along with trade organisations ATOC, ALBUM and CPT. See the company logo's across the bottom of the page for information about our partners and to visit their websites. Our focus is improving integration between train and bus services, with emphasis on operators sharing best-practice in order to make real and practical improvements to passenger’s door-to-door journeys.

The Journey Solutions partnership is best known as the group behind the development, funding and on-going management of ‘PLUSBUS’. This is Britain’s only nation-wide integrated train to bus ticketing scheme. For a summary of how 'PLUSBUS' works and how it is managed click here. For customer information visit: www.plusbus.info  'PLUSBUS' is a National Rail  ticket that is bought with train tickets from rail station ticket offices, by 'phone and from most online rail ticket retailers (including: www.thetrainline.com). 'PLUSBUS' gives the train traveller unlimited local bus travel around the whole urban area of the town that is at the start and/or the finish of their train journey.

In Britain, over half of all passengers travelling on the National Rail network start or finish their journey using another form of transport, in order to get to and from the railway stations they use. 13% of train travellers use the bus for their journey to the railway station. For a graph showing all the methods of transport that train travellers use to get to the station click here.

Most railway station car parks are full by the end of the morning peak and there is growing concern about worsening traffic congestion around stations. In Britain cars produce 61% of all transport CO₂ emissions* (buses produce just 5% and trains 2%). Most train companies are therefore keen to see improved bus (and tram) services to and from their railway stations, so that train travellers find it easier, more convenient and better value-for-money to travel to and from the station by bus (or tram). *= DfT report: July 2010, 'Low Carbon Transport - A Greener Future.'

Making it easier and more convenient for train travellers to buy tickets for their entire door-to-door journey in one transaction (at a time to suit them) is a key factor in making public transport more attractive. Customers want to pay for their complete journey in one go and have confidence that they have got a good deal.  PLUSBUS ticketing is an essential part of this package. Now that PLUSBUS day tickets can be bought online, we're getting closer to achieving our vision. Indeed 50% of PLUSBUS day tickets are now bought online. Britain is the only country in Europe where it is possible to buy, with your train ticket, a bus pass for travel to and from the railway stations that you use, wherever in the country you are going. 

Britain's five leading bus operators+ are now working together on a new initiative, called 'Greener Journeys' which aims to encourage car drivers to use the bus for 1 in 25 of their journeys. The challenge is to reduce Britain's CO2 emissions from road transport by one billion tonnes over the next three years. Greener Journeys has just published (Sept 2011) a detailed report: 'A step change for Britains buses.'  += (Arriva, First, Go-Ahead, National Express & Stagecoach)

The Journey Solutions partnership also takes part in the 'Station Travel Plan' project which is managed by ATOC.

For details visit: www.stationtravelplans.com 

To plan a journey by public transport anywhere in Britain visit: www.traveline.info or call: 0871 200 22 33 (10p/min from BT line, other networks may cost more).

Updated: 13/09/2011.